Wine Down Escapes – Terms of Service


Effective Date: 09/01/2025

Welcome to Wine Down Escapes! These Terms of Service (“Terms”) govern your use of our website, services, and any related communications. By accessing or using our website or submitting information through our travel questionnaire, you agree to be bound by these Terms. Please read them carefully.


1. Our Services

Wine Down Escapes provides travel planning and concierge services, including but not limited to:

  • Customized winery and vineyard experiences,
  • Travel recommendations and arrangements, and
  • Event and dining reservations.

All services are subject to availability and may change at any time without prior notice.


2. Eligibility

You must be at least 18 years old to use our services. By submitting information or booking services with Wine Down Escapes, you represent that you are legally able to enter into binding contracts.


3. Use of Information

When you complete our online questionnaire, you provide information about your travel preferences and contact details. By submitting this information, you agree that we may use it to assess your travel needs and to contact you regarding potential arrangements.

Please see our Privacy Policy for details on how we collect, use, and protect your information.


4. Pricing and Payment

  • Prices for travel packages and services are provided at the time of booking and are subject to change until confirmed.
  • Payment terms will be communicated clearly before any booking is finalized.
  • Deposits may be required to secure reservations.


5. Cancellations & Refunds

  • Cancellation policies vary depending on the travel provider, event venue, or winery.
  • Wine Down Escapes will inform you of applicable cancellation terms before confirming your booking.
  • Refund eligibility is determined by the terms of the third-party providers we work with.


6. Third-Party Services

Wine Down Escapes acts as a travel planning intermediary and may arrange services provided by third parties (e.g., wineries, restaurants, transportation companies).

  • We are not responsible for the acts, omissions, or service quality of third-party providers.
  • Any issues with third-party services should be directed to the provider, though we will assist where possible.


7. Limitation of Liability

To the fullest extent permitted by law, Wine Down Escapes is not liable for:

  • Any injury, loss, damage, or expense arising from your participation in travel experiences arranged through us, or
  • Delays, cancellations, or disruptions caused by third-party providers, weather, or other factors beyond our control.


8. Intellectual Property

All website content, including text, images, logos, and design elements, are the property of Wine Down Escapes or licensed to us. You may not use, reproduce, or distribute this content without our written consent.


9. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.


10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Wine Down Escapes

EMAIL:  winedownescapes@gmail.com